Manufacturing · Customer case study

4.5 hoursto 25 minutes.And zero mismatch complaints.

A fittings plant ran its tracking on Excel files, SAP exports, phone calls and supervisor follow ups. We gave every item a digital identity from coating to dispatch. The numbers below are theirs, not a model.

They are now rolling the same system into their other factories.

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Coating/QA/Packing/Rack/Dispatch/
Coating/QA/Packing/Rack/Dispatch/

The results, measured on their floor.

Nothing here is a projection. These are the figures the plant reported after the system went live.

0

mismatch complaints, down from 12 to 15 a year

0%

faster SAP packing list generation

0%

faster dispatch cycle

0%

shorter order turnaround

A 40 foot container packing list used to take four to five hours to prepare. It now takes twenty to thirty minutes, and the counts on it match what is actually in the container.

Six agents, one traceable chain.

Coating to QA to packing to rack to dispatch. Each step writes what happened so the next one does not have to ask.

Digital identity

Every fitting gets a name it cannot lose.

A QR code is bound to the item at coating and stays with it to the truck, so status is read rather than remembered.

Shop floor movement

The plant stops guessing where material is.

Each scan writes the stage and the location, so a supervisor walk is no longer the reporting system.

QA control

Passed, rejected or under rework, in writing.

Quality outcomes attach to the item itself, so nothing quietly moves forward without clearing the gate.

Rack and stock

Stored is not the same as findable.

Rack locations are recorded at put away, which is why searches stopped eating half of every dispatch morning.

Packing and dispatch

The packing list writes itself.

SAP data and scanned reality reconcile before the container is sealed, which is where the complaints used to come from.

Exceptions

Somebody hears about it the same shift.

Counts that do not agree stop the shipment with the evidence attached, instead of surfacing later as a credit memo.

If you still ask "where is this order?",you don't have a visibility problem.

You have a process control problem. Excel, paper, SAP exports, WhatsApp and a supervisor phone call is not a system. It is five people covering for the absence of one.

Coating>QA>Packing>Rack>Dispatch

Free case study

The full plant case study.

  • What the tracking process looked like before, in the plant's own terms.
  • How the QR chain was introduced without stopping production.
  • Where the packing list hours actually went, and how they came back.
  • What the team measured in the first quarter after go live.

Download the full plant case study

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Thanks. The full case study is on its way to your inbox.

Your plant probably has the same problem.

Start with one line and one dispatch bay. We will show you what traceability looks like before you commit the floor.

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